A chatbot is a convenient virtual assistant who can send a notification of an appointment, remind a person about a special promotion, offer a bonus or a birthday discount, track an order. Let's review popular chatbot cases and then see how to make a chatbot in popular messengers such as Telegram and Whatsapp.
You can sign up for a webinar in the veterinarian's chatbot on Telegram and then get notifications when it starts.
Chatbot helps to establish first contact: if a person signs up, starts a conversation with a bot, they trust this company. So later you can send them personalized offers, news and promotions. For example:
Chatbots can send service messages
Chatbots can sign you up for an event
With a bot, you can sign up people for webinars, meetings, services and remind them before start. Then you can automatically send offers, information from the meeting or discount promo codes to order.
After the first communication, a client can periodically be offered discounts, gifts that stimulate sales.
For example, with catch-up messages you can get a customer interested or make an extra sale.